Wine & restaurant • 18 December 2024

How a Digital Wine List Simplifies Service with Student Staff

The restaurant and bar sector is facing a notable evolution in its workforce, with a high proportion of students among the workers. In 2024, nearly half of the employees in the Horeca (CHR) were students. While this dynamic brings welcome flexibility, it also poses specific challenges, particularly when it comes to effectively training these young people to talk about the wine list.

Let’s see how a digital wine list, accessible via QR codes or on a tablet, can solve this problem while enriching the customer experience.

The Challenge of Student Staff in Horeca (CHR)

With often temporary jobs and varied schedules, students do not always have the time to train in the subtleties of the wines offered. Talking about grape varieties, vintages, or food-wine pairings can be intimidating for them. Yet, knowledge of the restaurant wine list is essential to ensure quality service.

Take the example of a wine bar offering a selection of 50 wines. Expecting each server to memorize the details of each bottle is unrealistic. This can quickly impact service and customer satisfaction.

The Solution: A Digital Wine List

A digital wine list, integrated via a QR code or a tablet on each table, is an ideal tool to simplify this process. It offers several advantages :

• Immediate accessibility : Customers can view the list by scanning a QR code with their smartphone.
• Detailed descriptions : Each wine is presented with clear information about the grape variety, origin, and suggested pairings.
• Support for staff : No need to train each student on the details of the wines : the list becomes a true virtual sommelier.

To discover in detail how a digital list works, check out our article How a Digital Wine List Enhances the Customer Experience.

Creating a Digital Wine List for Your Establishment

Implementing a digital wine list is simple and effective. Winevizer offers solutions tailored to restaurants and bars. You can customize your list, integrate interactive recommendations, and make real-time updates.

Imagine : a customer hesitates between two wines. They check the list via tablet and discover that one of the wines pairs perfectly with their dish. This type of interaction requires no intervention from the server but greatly enhances the customer experience.

To learn more, visit our dedicated page : Create a Wine List for Your Restaurant.

Why Adopt a Digital Wine List Right Now

The adoption of a digital list presents clear advantages :

• Increased customer satisfaction thanks to detailed information and instant access.
• Simplified training for student staff, who will no longer need to memorize a multitude of details.
• Modernization of your establishment, in line with the expectations of modern consumers.

If you are looking to optimize your wine list, let us assist you. A digital wine list is much more than a tool : it’s a complete experience.

Want to know more ? Check out our solutions at www.winevizer.com and discover how to integrate a virtual sommelier into your restaurant or bar today !